VirtualTaxOffice User Terms of Service

Last Updated: July 24, 2019

IMPORTANT! READ THIS DOCUMENT. YOUR USE OF VIRTUALTAXOFFICE AND ACCEPTANCE OF THESE USER TERMS OF SERVICE (“Terms”, “Terms of Service”) CREATE A LEGALLY BINDING CONTRACT. DO NOT USE VIRTUALTAXOFFICE IF YOU DO NOT INTEND TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE.

Please read these User Terms of Service carefully before using the https://my.virtualtaxoffice.com website (the "Service" or “VirtualTaxOffice”) operated by R3 Tax Solutions, Inc. ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

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You have been assigned as a VirtualTaxOffice user by your Client Administrator, who has agreed to the Subscriber Agreement for using VirtualTaxOffice for their organization. The Subscriber Agreement generally relates to subscription payment, refunds, payment methods, subscription details, and other matters that are not necessarily applicable to non-paying users but of which all users should be aware. There are also certain sections which are duplicated regarding liability limitations, indemnification, and user responsibilities which are repeated in the Subscriber Agreement as well as in these Terms. When this occurs, the Terms section is noted that it is repeated in the Subscriber Agreement. Please see our full Subscriber Agreement here.

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As a paid subscription Service, R3 does not share your personal information or VirtualTaxOffice content with any outside parties. Additionally, the internal usage of your personal information is limited to access of the Client Administrator users of your organization and your Company Information. In the ordinary course of business, we do not access your other user information, and in no event (including direct database access) can we access your user passwords. Internal usage of your content and data on VirtualTaxOffice is limited to general demographic data to gauge activity in the system and in the tax environment generally (in these cases, the data is not associated with any particular user or subscriber), and as needed for support purposes. Please see our full Privacy Policy Privacy and Cookie Policies.

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We use cookies to establish a user session and track your progress and selections in the system for optimal functioning of the website, such as remembering your settings on a previous page. We do not use cookies for tracking your browsing habits or other information not relevant to the efficient operation of the website, and never sell or share this information with other parties or use it for marketing purposes. Please see our full Cookie Policy Privacy and Cookie Policies.

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Except as defined below, no warranties, representation, or endorsements, express or implied, including, but not limited to, those of merchantability or fitness for a particular purpose, are made with respect to this Service. You release R3 from and R3 shall have no liability or responsibility for any direct, indirect, incidental, or consequential damages suffered by you in connection with your use of or inability to use the Service, including, but not limited to, damages from loss of data resulting from delays, non-delivery, mis-delivery, or service interruptions, or due to inadvertent release or disclosure of information sent by you even if the same is caused by R3’S own negligence. Without limiting the generality of the foregoing, R3 disclaims to the full extent permitted by applicable law any responsibility for (and under no circumstances shall be liable for) any conduct, content, goods, data, and services available on or through the Internet or this Service. Your use of any information or data obtained by you via this Service and the Internet is at your own risk, and R3 disclaims any responsibility for the completeness or accuracy of any such information or data.

When you use this Service, you agree that YOU WILL NOT:

You agree that R3 may, in the event of non-payment for the Service or for any violation of these terms of use in its sole discretion, deny access to this Service at any time. In addition, you agree that you will indemnify, defend, and hold harmless R3 (and its directors, officers, employees, customers, and agents) with respect to any claims, losses, or expenses by any party that arise from your use of this Service.

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By creating an Account on our service, you agree to subscribe to communications related to product updates, maintenance announcements, and other information we may send. These communications will typically be important to your usage of VirtualTaxOffice and should not be ignored. These communications will not be solicitations about or from third parties. However, in some cases where a VirtualTaxOffice feature relies on a third party partner to function, this will be noted to you and you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email of this type (third party offerings required as part of a VirtualTaxOffice feature) we send.

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Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post, or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service. R3 Tax Solutions, Inc. has the right, but not the obligation, to monitor and edit all Content provided by users.

In addition, Content provided by this Service are the property of R3 Tax Solutions, Inc. or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

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You are responsible for the proper use of the system, and for approving any content or function provided by R3 before using it. This includes the usage of any features or forms that the Service includes or creates. The Service is built with certain features that are intended to improve the efficiency of many tasks which could otherwise be quite time-consuming. However, we do not proactively seek government acceptance of the methods used by the Service, so usage of these features is taken at your risk and direction. In no event shall any liability accrue for any damages, including but not limited to, lost data, lost profits, lost business, interest, penalties, assessments, claims by third parties, or other special, consequential, or indirect damages arising from the use of or inability to use the Software or its accompanying written materials, even if the possibility of such damages may have been known in advance. In any event, the total liability arising from any legal claim, whether tort, contract or otherwise, shall be direct damages up to, in the aggregate, the amount paid for the responsible module Subscription for the Subscription Period in which the loss occurs.

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When you create or use an account with us, you guarantee that you are at or above the age of 18 or have authorization by someone over that age, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

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We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to admin@virtualtaxoffice.com, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.

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You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest; a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work; identification of the URL or other specific location on the Service where the material that you claim is infringing is located; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at admin@virtualtaxoffice.com

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The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of R3 Tax Solutions, Inc. and its licensors. The Service is protected by copyright, trademark, patent, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of R3 Tax Solutions, Inc.

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Our Service may contain links to third party web sites or services that are not owned or controlled by R3 Tax Solutions, Inc.

R3 Tax Solutions, Inc. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that R3 Tax Solutions, Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

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We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or ask your Client Administrator to remove your access.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

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You agree to defend, indemnify, and hold harmless R3 Tax Solutions, Inc. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

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In no event shall R3 Tax Solutions, Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

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Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Except as noted in the Subscriber Agreement, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

R3 Tax Solutions, Inc. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components (except for the programming and R3 Tax Solutions, Inc.-provided content of VirtualTaxOffice itself); or d) the results of using the Service will meet your requirements.

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Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

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These Terms shall be governed and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

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We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

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You should retain a copy of these Terms for future reference. If you have any questions about these Terms, please contact us.

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